PROMOS

FAQ

How do I order an Amby baby hammock?

Select the hammock of your choice from our range here, add it to your shopping cart and follow the simple to follow directions.  

If ordering online does not suit you we welcome phone and email orders. Please call 1300 00 2629 (international callers +61 3 9877 2007) for assistance or email

Can I just order the Amby Baby Sling?

Yes you can purchase the Amby Baby Sling without the frame.

The sling or ‘nest’ is available in white, raw cotton or blue and comes with one foam fitted, quilted mattress (with 100% cotton cover).  Please note the spring and crossbar are not included, but can be purchased separately.

*NB The only safe and practical way to use our patented Amby hammock is to hang it from our patented Amby frame. Baby hammocks that hang from ceilings, beams and doorways are, in our opinion, extremely unsafe.

Is ordering on-line safe?

All transactions at Amby Baby Hammocks are protected by SSL (Secure Sockets Layer) and Secure Data Encryption to ensure the highest level of protection. Any information that you send to us is encoded with Secure Sockets Layer (SSL) encryption technology. You can tell your browser is in secure mode in the checkout by looking for the padlock icon in the bottom corner or at the end of the address bar of your browser window.

All credit card payments are processed in real-time for your security and immediate peace of mind. For payment options we accept Credit Card, Direct Deposit, or Cash on Pick Up.  
 

How long will it take to receive my order?

Your order will be despatched within 1 business day and you will be advised of an estimated shipping time depending on your location.

Where is the pick up location?

Orders can be picked up from Nunawading, Melbourne, VIC.  Pick up is by appointment only so Contact Us to arrange a suitable time.

Amby-1year_warranty

What is your returns policy?

The Amby Baby Hammock is unconditionally guaranteed against faulty workmanship or materials for a period of 12 months, provided the unit is assembled as per instructions and the washing instructions are followed. Should a product be faulty we shall gladly give a refund or exchange. We stand by the quality of our Amby range of products.

Note: slings (hammocks) damaged by negligence will not be replaced under this guarantee.  Apart from faulty workmanship or faulty materials, we do not accept returns.

 

Do you accept international orders?

Yes we do, please Contact Us with any questions and to request a shipping quote to your country.

Pricing

All pricing on this website is quoted in Australian Dollars.

Product colours

We have made every effort to accurately display the colour of our products on this website. The colours you see will depend on your monitor settings. We cannot guarantee that your monitor will display the exact colour values. If you have any queries please contact us.
 

Copyright

This website and each part of it (including images, product descriptions, promotional materials and source codes), are protected by Copyright Laws. All rights are reserved to Amby and About a baby. The material contained in this website may not be reproduced, copied or re-used, unless we expressly permit you to do so.